In today’s fast-changing business world, managing documents and records well is very important. Poor document practices waste time, create security risks and cause lost opportunities. When documents are handled properly, organizations work faster, collaborate better, stay compliant and make better decisions. This interactive online webinar session will guide participants step by step, starting with professional document writing, proper structure, version control and filing systems. Participants will learn how to store, retrieve, archive and manage records throughout their lifecycle, including retention rules and compliance with Kenyan laws. The webinar also covers digital transformation, including document management systems (DMS), electronic records management (ERM), cloud solutions, automation, AI tools and secure digitization. It is ideal for records managers, compliance officers, IT teams, administrators and business leaders. Participants will gain practical skills, real examples and a clear roadmap to move from manual or disorganized systems to modern digital solutions that improve productivity, reduce costs, support remote work and drive business growth.