Data Privacy Terms

Docndata – Data Privacy Terms and Conditions

At Docndata, we are committed to protecting the privacy and security of our clients, trainees, employees, and partners. This Data Privacy Terms and Conditions document explains how we collect, use, store, and share your personal information in compliance with applicable data protection laws.

1. Who We Are

Docndata is a professional consultancy and training firm specializing in documents and data management and training. We collect and process personal data to deliver our services efficiently and professionally.

2. What Information We Collect

We collect personal data that is necessary for providing our consultancy and training services. This may include:

  • Identity Data: Full name, title, date of birth, gender
  • Contact Data: Address, phone number, email address
  • Professional Data: Job title, company name, professional background
  • Financial Data: Bank details (for payment processing), billing information
  • Training Data: Attendance records, performance assessments, certifications
  • Website Data: IP address, browser type, browsing behavior (via cookies)

3. How We Use Your Data

We use your personal data to:

  • Deliver and manage our consultancy and training services
  • Process registrations and payments
  • Send service updates and important notices
  • Conduct evaluations and issue certifications
  • Improve our services and website performance
  • Comply with legal or regulatory obligations

4. Legal Bases for Processing

We process your data based on one or more of the following legal grounds:

  • Consent – When you have given us clear permission
  • Contractual necessity – To fulfill a contract with you
  • Legal obligation – To comply with laws or regulations
  • Legitimate interests – To improve services or manage operations

5. Data Sharing and Third Parties

We may share your data with:

  • Authorized employees and consultants of Docndata
  • Third-party service providers (e.g., payment processors, IT service providers)
  • Accrediting bodies or training certification agencies (if applicable)
  • Legal or regulatory authorities if required by law

We ensure all third parties respect the security of your data and comply with applicable privacy laws.

6. International Data Transfers

If we transfer your data outside your country (e.g., for cloud hosting), we ensure that an adequate level of protection is in place through standard contractual clauses or other lawful mechanisms.

7. Data Retention

We retain your personal data only for as long as necessary for the purposes for which we collected it, including legal, accounting, or reporting requirements. After that, data is securely deleted or anonymized.

8. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion (the "right to be forgotten")
  • Object to or restrict processing in certain circumstances
  • Withdraw consent at any time
  • Lodge a complaint with a data protection authority

To exercise your rights, please contact us at admin@docndata.co.ke

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse, or disclosure. These measures include encrypted communications, secure data storage, access control, and staff training.

10. Cookies and Website Use

Our website may use cookies to enhance user experience. You can choose to accept or decline cookies through your browser settings.


11. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website and, where appropriate, notified to you by email. Please review it regularly to stay informed.

12. Contact Us

For any questions, concerns, or data-related requests, please contact:

Data Protection Officer

Docndata Consulting Limited

Email: admin@docndata.co.ke